Refund policy

Return & Refund Policy

We want you to be happy with your purchase. If you are not completely satisfied with your order, you may request a return within 15 days of delivery.

Returns

To be eligible for a return, your item must be unused, in its original condition, and returned with its original packaging.

To request a return, contact us at tidymini.shop@gmail.com with your order number and reason for the return. We will provide return instructions after reviewing your request.

Please do not send items back without contacting us first.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us as soon as possible at tidymini.shop@gmail.com.

Please include your order number and photos of the item and packaging so we can review the issue and assist you.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Original shipping charges, if applicable, are non-refundable.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method. Please allow additional time for your bank or payment provider to process and post the refund.

Cancellations

Orders may be cancelled before they have been processed or shipped. Once an order has entered fulfillment or has shipped, we may not be able to cancel it.

Non-Returnable Items

Items may not be eligible for return if they have been used, assembled, altered, damaged after delivery, or returned without their original packaging.

Contact Us

For questions regarding returns, refunds, or cancellations, please contact us at:

tidymini.shop@gmail.com